The question facing any technology programme is, will they use it?
If you’ve chosen the technology well and designed it to appeal to the users then shouldn’t this be guaranteed? Not always.
Sometimes there’s so much going on that any change is too much change, even if the change will make the users life easier.
At Rehumanise we’ve invested a lot of time in understanding the factors that determine if a user will transition to new technology, and we’ve recognised that each organisation needs an approach tailored to their specific circumstances.
Over the past decade, increased understanding in the areas of Neuroscience, Psychology and Behavioural Economics have lead to the development of some simple but effective principles that we use to make sure there’s no falling at the final hurdle.
If you’d like to find out about our approach to User Transition, please contact us.